Do clients want their advisers to guess what is best for them, or help them find the best way ?

A recent FCA (Financial Conduct Authority) report (mainly centred around the issues of a standardised fact-find  -the gathering of client information), ‘acknowledged’ that the length of the fact-find process can act as a potential barrier to the consumer seeking advice.

What the report does not say is how long this lengthy, arduous task of explaining what are the most important things in your life and how they may impact on your financial outlook for the rest of your life actually takes. Continue reading “Do clients want their advisers to guess what is best for them, or help them find the best way ?”